Genpact – Mega Virtual Drive for Freshers & Experienced Any Graduates on 10th Oct’ 2022 – Jobs Scan


Genpact – Mega Virtual Drive for Freshers & Experienced Any Graduates on 10th Oct’ 2022

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit http://www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

With a startup spirit and 95,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Mega Virtual Drive for the role of Customer Service – Tamil language Voice Process on 10th Oct’22

Zoom ID- https://genpact.zoom.us/j/3239956769

Time- 12.30 PM

Job Location: Hyderabad (Work from Office)

In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsibilities:

  • Respond to customer queries and customers concern.
  • Demonstrates effective, clear and professional written and oral communication.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seek solutions through logical reasoning
  • Demonstrates strong problem-solving capabilities and assist customers in case of any issues
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit a capacity for critical thinking and analysis.
  • Responsible for showcasing a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
  • Basic knowledge of how digital payments work required

 

Qualifications we seek in you-

Minimum qualifications:

Graduate (Any Discipline)

  • Freshers are eligible. Result awaited candidate can apply (2022 Passouts)
  • Fluent in English + Tamil

 

Preferred qualifications:

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with a customer-centric approach
  • You should be able to work on a flexible schedule (including weekend shifts)

Shifts: Flexible to work in any shifts (24*7)

More Job Updates Join what’s App and Telegram Groups – Click Here



Source link

Published by Pharma Jobs
Tell us something about yourself.
Get Connected!
Come and join Pharma Community. Expand your network in Pharma!

Comments

No comments yet