Zonal Sales Manager | Johnson & Johnson

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At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale, and experience to reimagine the way healthcare is delivered and help people live longer healthier lives.

In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopedics, vision, and interventional solutions with the big ideas of others to design and deliver physician and patient-centric products and solutions.

Position: Zonal Sales Manager

Location: Chandigarh, India

Job Description:

Johnson & Johnson Medical Devices is recruiting for the Zonal Account Manager role, located in Bangalore

Role Overview:

The role will be responsible for the Sales of Orthopedic Trauma Implants. Achieves/exceeds sales targets for the Franchise within a designated territory, and in a manner, consistent with the CREDO, company policy, and goals. The Individual Contributor is responsible for closing the sale and positively impacting customer satisfaction. Has thorough knowledge of the products responsible, and maintains a good understanding of customers’ needs, as well as developments in the marketplace. Develops long-term positive customer relationships, building loyalty and confidence in J&J Medical as a preferred supplier.

Key Responsibilities:

Sales Turnover

• Sell franchise products/ implants within a territory
• Work closely with Orthopedic Surgeons, and the Purchase Department of Hospitals to generate demand and negotiate and close deals
• Provide weekly and monthly sales action plan to the manager, reflecting the activities required in each account to achieve sales objectives
• Analyze sales reports to find opportunities, recognize routine problems; analyze causes and recommend solutions
• Able to achieve sales in routine situations, and with guidance when handling more complex deals
• Participate in Trade Displays and Conference when required

Territory Management

• Develop an understanding of customer needs to identify sales opportunities
• Attend calls from surgeons for daily implant requirements; understand specific implant needs and recommend solutions as a product consultant to the surgeon
• Identify tender/contract opportunities and work with colleagues to deliver
• With guidance, develop an effective and efficient territory plan
• Identify and train surgeons on new technologies and solutions through consult-in-surgery, one-on-one sales calls, one-to-many training sessions
• Demonstrate Product in one-to-one call and take surgeons through Technical guide for the product

Customer In-Service Education & Training

• Work with manager to identify customer in-service needs to support the use of products efficiently and effectively
• Develop and maintain strong relationships with all levels of customers – CSSD team, OT In-charge, and Biomedical person
• With assistance, co-ordinate and deliver in-services education sessions

Key Account Management

• With guidance, prepare a plan to optimize key account development and sales growth
• Identify and document key customers and decision-makers
• Be aware of Key Account strategies for growth
• Identify and optimize cross-selling opportunities and work with managers/colleagues to realize these
• Handle Key account consigned inventory and maintenance of consigned instruments
• Provide customer support on inventory, within company guideline

Product & Market Knowledge

• Develop understanding and continually enhance personal understanding of product’s features, benefits, correct product application and usage, and anatomy, physiology, and medical procedure knowledge, through practical experience, training programs, and learning from key end-users
• Able to demonstrate application/usage of products and differentiate them from competitor’s products
• Develop an understanding of competition products, their features-advantages-benefits
• Gather information on current practices, behaviors, and attitudes
• Vigilantly obtain usage data of all trained surgeons and monitor adoption

Distribution Management

• Develop/implement distribution network for assigned territory
• Maintain stock count of distributor and regular replenishment of stock to ensure 100% completeness of stock for surgeries
• Maintain effectiveness of instruments and regularly initiate replacement of damaged instruments
• Ensure distributor health is as per agreed guidelines

Expense, Equipment, And Samples

• Judiciously handle AR, and operating expenses, (transportation, A&P, entertainment, travel) while ensuring sustainable productivity
• Seek prior approval for budget variations
• Work within sample issue and co-ordination guidelines
• Agree on expense budget/guidelines with immediate Manager
• Plan sample and expense utilization to optimize usage while remaining within budget

Self-Development

• Identify specific actions to improve job performance in specific areas
• Participate in nominated training programs
• Active self-learning strategies to maintain knowledge
• Focused effort to achieve high levels of performance in knowledge tests and competency assessments related to training
• Effectively apply new learning on the job.

Corporate Ethics And Governance

• Maintain a responsible and ethical approach while actively pursuing business outcomes
• Conduct business within ethics and values expressed in Credo
• Relationship with customers based on high ethical standards

Qualification:

• Science graduate preferred
• A minimum of 6-8 years of experience in Medical Devices Selling

Experience & Skills:

• • Experience in handling HCP KOLs
  • Experience in orthopedics/Joints preferred

Salary: Negotiable

Contact Details:

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